Privacy Policy
Here at Wordsmith, we take your privacy seriously and we have a responsibility to share with you how we use your data. This privacy policy explains how the data you give us, and your personal information is used, collected and shared.
(Please note that when we say “the site” we are referring to wordsmithprojects.com.)
Information that we collect
Your personal data may include your name or your business name, your address (personal/shipping) email address and telephone number. When using the term “personal data” in our privacy policy, we mean any information that relates to you and that allows us to identify you, either directly, or in combination with other information about yourself that we hold. When using the term “device information,” we mean any information on how you use our site or how you may choose to interact with us.
How we collect your data
When you use or visit our site, or when you contact us, we may collect the following information:
Personal information that you consent to give us, when you contact us or when you subscribe to emails.
If you contact us via the site, or via email, telephone, SMS or via social media, we will record that you have contacted us and may retain the content of our shared communication, which includes your communication, together with your contact details.
When registering as a user or otherwise, when you give us your personal information, it is important that this information is always accurate and correct, including the correct contact details.
If submitting another person’s personal information to us you should only provide us with that person’s details with their consent and only after they have been given access to this information about how we will use, retain or share their details, including the purposes detailed in this Privacy Policy.
When you visit the site, certain device information is automatically collected, including information about your IP address, web browser, some of the cookies that may be installed on your device and the time zone which you are in. Device information is collected using the following technologies: “Cookies” which are data files, placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org. “Log files,” which track actions occurring on the site and collect data including your IP address, internet service provider, browser type, referring/exit pages, and date/time stamps. “Web beacons,” “tags” and “pixels” are electronic files used to also record information about how you browse and use the site.
How we use your personal information
We will use your order information to communicate with you, we may also provide you with information or advertising relating to our products and services.
More generally, we may also use the device information that we collect from you to improve and optimise our site. This could include generating analytics about browsing and interactions made by our customers with the site. It is important to note that we do not alter our site’s data collection and use practices when we see a Do Not Track signal from your browser.
How we share your personal information
Your personal information could be shared to help us conduct marketing or advertising campaigns. Your personal information could also be used in the following circumstances:
To investigate, prevent, or take action regarding any illegal activities, suspected fraud, situations involving potential threats to the safety of any person/s, violations of our Terms of Service or any other agreement related to the Terms and Conditions, Services, or as otherwise required by law.
To respond to lawful court orders, to conform to legal requirements, subpoenas, warrants, or any other requests through public authorities (including law enforcement requirements or to meet national security.)
We use Google Analytics to help us understand how our customers use our Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout/.
Behavioural Advertising
We may use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
You can also opt out of targeted advertising by using the links below:
Google: https://www.google.com/settings/ads/anonymous
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Security of your personal data
We will use strict procedures and security features in relation to your data once we have received your personal information. It is important to remember, that the transmission of information via the internet is not completely secure. Whilst we will always do our best to protect your Personal Information, we can’t guarantee the security of your data transmitted to the site and any transmission is at your own risk. We do not collect any of the following information from our customers; information relating to health conditions, personal beliefs (religious/philosophical) political opinions, union memberships, sexuality, racial or ethnic origin.
Objecting to Direct Marketing
You will always be able to withdraw your consent if we rely on this. However, please note that we may have other legal grounds for processing your data, such as for the purposes outlined above. You have a right to opt-out of direct marketing at any time.
Your Rights
You have a right to access information we hold about you personally, if you are a European resident. As a European resident, you can also ask that your personal information be updated or corrected or deleted if you wish. Please contact us via the contact details if this applies to you and you wish to update, correct or delete any of the personal information we hold about you. Please kindly note that if you are a European resident, your information will be transferred outside of Europe, including to Canada and the United States and we will process your information in order to complete contacts that we will have with you, in relation to orders through the site or otherwise to investigate into our legitimate business interests as outlined in this information.
Data Retention
If you place an order through our site, we will store your order information for our records, unless and only if you ask us, this information can then be deleted.
Changes
Over time, we may update or change this privacy policy, in parts or in full, in line with changes made in our business or for legal, regulatory or operational reasons.
Contact
For more information about this policy, or if you have any questions or concerns regarding data in relation to our company, please contact us at:
joanne@wordsmithprojects.com
Please use “Privacy Policy” as the subject heading.