Testimonials

We pride ourselves on exceptional customer service, don’t just take it from us…

We understand that making informed decisions is crucial when it comes to choosing the right consultancy to help you empower your growth.  We have decades of experience and many satisfied clients. 

But don’t just take our word for it, here are just a few examples of how we’ve made a real difference for our clients and why they choose to work with us time and again - their testimonials reflect our dedication to partnerships and delivering outstanding results.

  • "The Star Foundation would like to express our thanks to Wordsmith for their invaluable assistance in completing a funding application for the Postcode Local Trust. Thanks to Joanne's expertise and guidance, we felt confident in our application as we submitted it to the Postcode Local Trust. The professionalism, responsiveness, and attention to detail throughout the process was exceptional."

    Jennie Kelly, Star Foundation Trustee

  • “We engaged Joanne’s services to assist in two strategic FM tenders for our business. Her enquiring mind challenged the methodologies we put in place and enabled us to raise clarifications to better understand the tenders and improve our responses. Ultimately, we retained our existing client by some margin, and whilst we did not win the other tender we finished with the highest quality mark in relation to our response – which is testament in itself to Joanne’s abilities.”

    Group Bid Manager, FES FM

  • “We primarily engaged Joanne’s services to guide us through the procurement process for a strategic large value tender and it was the first time we have used an external consultant. I met regularly with Joanne throughout the process and found our discussions highly collaborative and thought provoking as well as supportive in direction. I have found her work to be exemplary….”

    Project Management Lead, Utilities Company

  • “What really struck us about Wordsmith was that they cared. Joanne really took the time to get to know us, get to know our brand, and genuinely wanted to help. She wasn’t just punching a timecard; she was cheering us on, maintaining our passion and vision whilst refining our answers to a high professional standard. Joanne’s 1-2-1 support ensured our application resonated with the funders goals whilst remaining true to our brand.”

    Colin Jones, National Sales Manager

  • "I recently had the pleasure of working with Joanne for the first time in my capacity as an independent Health and Safety Consultant. We worked together to produce a submission for a Framework Bid for our joint client in the industrial sector. Joanne was very professional, organised and planned, communicating a clear time bound plan at the start. Having worked on bids previously with other bid writers, I liked Joanne’s approach and her attention to detail, ensuring that we were able to deliver our response on time. I learned from the process and look forward to hopefully working with her again on other projects. Comes highly recommended!"

    Director, Health and Safety Consultancy

  • "I approached Joanne at Wordsmith to help me complete my Boosting Business Application form to refurbish the kitchen at New Farm Catering, so that we can offer new and exciting services. Joanne was referred to me by a close professional colleague and has been a great support and guide throughout the whole process. Writing has never been my strong point, so I needed help with that, and Joanne was always available when I needed her and very responsive, which is very important to me. The application was very professional, and we look forward to hearing the outcome next month. We will continue to work with Wordsmith in the future and highly recommend her services."

    Owner, New Farm Catering Ltd

  • "Joanne was recommended to us by a consultant we engaged and who used Joanne’s services. After an initial introductory conversation, it was clear that Joanne was the person to help us be more successful in our bid writing. Her knowledge of the facilities industry was obvious, and her bid writing knowledge was clear, she understood what changes we need to make and what we needed to address within our responses. Working with Joanne has made us more aware of potential clients’ expectations and how we need to word our responses. She made us look at how the RFI’s are written and how to lay out our responses in a more professional manner, ensuring that we answer the questions they ask and to use more measurable detail and examples in our bids. We highly recommend Wordsmith (and Joanne's) services."

    Sales Director, Intelligent Workplace Solutions Ltd

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